Terms & Conditions
By using Zopguru’s services, you are deemed to have accepted the terms and conditions listed below. Zopguru.com ("the Website") reserves the right to edit, alter, modify or change these terms and conditions without any prior notice. The contents of the Website are provided "as is" and the owners of the Website shall not be held responsible for any errors or omissions contained on the Website and reserve the right to make changes without prior notice.
The agreement between you and the Zopguru.com shall be subject to the following terms and conditions:-
Customers are requested to check all the items for any defect, at the time of delivery. The ordered items will not be returned or replaced unless there is any reasonable defect .The reasonable defect here means:
1.The product packing become defective like opened or leaked, due to delivery.
2. The product is out of expiry date
3.Product other than the ordered product or of bad quality.
4. Fresh products need to be thoroughly checked by customer at the time of delivery. Incase customer is not satisfied then a return request should be placed within 6 hrs of delivery then only a replacement will be provided for the item.
Zopguru.com will not refund for any partially or fully used item. The refund can be made at the same time or in the next order whichever seems comfortable and feasible if pack is opened/taste/smell/look bad.
We take special care to ensure that goods reach you within the mentioned date and time after you place the order. The Website shall not be liable for any delay in delivery caused by acts of nature like floods, fire, war, strike, riots or any cause that is beyond the control of the Website.
Customers are requested to check all the items, at the time of delivery. Once the delivery process is completed & the customer accepts the products, Zopguru.com shall not be held responsible for any wrong delivery of the order. Zopguru.com will not be liable for any refund in such situation.
If any delivery is not completed during first attempt due to erroneous or insufficient address, addressee not present at residence, address found locked or refusal to accept. Penalty should be charged for the delivery cost and failing which will cause the Customer account seized and even judicial action for frauds/cheating.
Cancellations have to be made within 6 hours after placing an order. You have to get in touch with our Customer Support Executive by sending an email at Customercare@Zopguru.com or chatting in our website. The customer can raise a return request in his system to claim the refund for any product.
The bulk orders of any particular product are subject to cancellation as we are retailers and not wholesalers or distributors. The particular product here means Dairy products, Patanjali products etc.
At Zopguru.com, all information displayed, transmitted or carried is protected by copyright and other intellectual property laws.
This site is designed, updated and maintained by Zopguru.com. You may not modify, publish, transmit, transfer, sell, reproduce, distribute, repost, perform, display or in any way commercially exploit any of the content.
Zopguru.com reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.
Zopguru.com will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately.
Zopguru.com disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context).
Zopguru.com reserves the right to refuse service to anyone at any time.
Zopguru.com values the privacy of information pertaining to its associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to any outside sources.
Zopguru.com does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.
You agree that any use on the site is at your own risk and Zopguru.com is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. An order once confirmed shall be dispatched only to the confirmed delivery address only.
Any dispute should be referred to Zopguru.com Ecommerce P. Ltd. and the decision of the company shall be final. Litigation, if any, is subject to Jurisdiction of courts in Noida.
Terms and Conditions are subject to change without prior written notice.
In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Zopguru.com for redelivery shall be claimed from you.
You will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
You will provide authentic and true information in all instances where such information is requested of you. Zopguru.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
You are going to access the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
The address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
Before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
Zopguru.com has the right of cancelling any order .It will be communicated to customer via mail or phone.
Thanks for using Zopguru.com
Zopguru.com is a premium and fastly growing online grocery store to fulfill your everyday grocery needs in a smarter way. We are a team of young Indian professionals who know how to save your precious time and money by letting you buy grocery from the comfort of your couch.
Whether you are busy with your daily work schedule, or have all your time taken up by your kids, or you just don’t like spending too much time and energy going out and buying groceries, standing in queue or in heavy traffic, now you don’t need to worry as you can find everything on your monthly grocery shopping list and more avail...
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